Using ventana models:
A ventana model remains vital and valuable over the long term by maintaining strong connections to the organization. Ventana provides clients with a variety of options for keeping the model current with knowledge and data, making the model easy and familiar to users, and supporting users' choices of actions to increase performance.
Ventana chooses its methods and techniques to help clients get maximum value from their experience. Ventana technology refines client knowledge and applies it to help clients make smarter choices.
Refining Client Knowledge: Triangulation
Ventana refines organizational experience and data by knowledge triangulation:
• Experience: client expertise, collected through interviews and recorded in reality chech libraries as expectations about how changes in one factor will effect others.
• Data: observation of past activity, collected from text, spreadsheet or database records and recorded as measurements in time.
• Model: description of how actions and environment combine to effect performance, created from client input and recorded in documented model equation.